Do you have some Questions?
Find quick answers to the most common inquiries about bookings, payments, tour details, and more.
Our support team is always here to help!
You can make a booking directly on our website by selecting your desired tour, choosing your dates, and completing the payment process. For personalized assistance, feel free to contact us via email or phone.
What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards, PayPal, and bank transfers. All payment options will be available during the booking process.
What is your cancellation policy?
If you need to cancel your booking, please notify us in writing. The cancellation fees vary depending on the notice period. Please refer to our Refund and Return Policy for detailed information.
Yes, we strongly recommend purchasing travel insurance to cover any unforeseen events, including trip cancellations, medical emergencies, and lost luggage. This is particularly important for international travel.
What should I do if I have dietary restrictions?
Please inform us of any dietary restrictions or allergies at the time of booking. We will do our best to accommodate your needs, but it’s always a good idea to confirm with your tour guide upon arrival.
What if I have to change my travel dates?
If you need to change your travel dates, please contact us as soon as possible. Changes are subject to availability and may incur additional fees. Please refer to our Refund and Return Policy for more details.
What is included in the tour package?
Each tour package includes different services, such as transportation, accommodations, meals, and guided tours. Detailed inclusions are provided on the tour page before booking. Please review the package details carefully.
Can I bring children on the tours?
Yes, many of our tours are family-friendly. However, specific age requirements or restrictions may apply to certain activities. Please check the tour details or contact us for more information.
What happens if a tour is canceled by Salt & Sea?
In the rare event that we need to cancel a tour due to unforeseen circumstances, you will be offered the option to reschedule or receive a full refund for the affected services.
How can I contact you for further questions?
You can reach us via email at operations@saltandsea.co.in or by phone at 9355122260. Our customer service team is here to assist you with any inquiries you may have.